Prof. Laurens Debo


In the News: Why you love and hate long lines

You Love Waiting in Line for Restaurants (the Chicagoist.com, May 14, 2014)

Waiting In Line: Why we often put up with long queues (interview with KPCC, Southern California Public Radio, May 29, 2014)

Research

Research on Remanufacturing Strategies

“Market Segmentation and Technology Selection for Remanufacturable Products” Management Science, 2005, 51(8), 1193-1205, with Beril Toktay and Luk Van Wassenhove

“Life Cycle Dynamics for Portfolios with Remanufactured Products” Production and Operations Management, 15:4 (Winter 2006), with Beril Toktay and Luk Van Wassenhove

“Green Recycling Networks,” 2014, Working Paper with Fang Tian and Greys Sosics

Research on Discretionary Services

“Queuing for Expert Services” Management Science, 2008, 54(8), 1497-1512, with Beril Toktay and Luk Van Wassenhove

“Design and Analysis of Diagnostic Service Centers,” Management Science, 2010, 56(11), 1873-1890 (lead article), with Xiaofang Wang, Alan Scheller-Wolf and Steve Smith

“Service Design and Diagnostic Service Centers,” Naval Research Logistics, 2012, 59(8), 613-628, with Xiaofang Wang, Alan Scheller-Wolf and Steve Smith

Research on Supply Chain Strategies

“Second Sourcing vs. Sole Sourcing with Capacity Investment and Asymmetric Information” Manufacturing & Service Operations Management, 2008, 11, 448-470, with Cuihong Li

“Strategic Dynamic Sourcing from Competing Suppliers with Transferrable Capacity Investment,” Naval Research Logistics, 2009, 56(6) 540-562, with Cuihong Li

“Imitative Competition: Implications for Strategic Sourcing and Technology Transfer,” with Jiong Sun, Sunder Kekre and Jinhong Xie, Management Science, 2009, 56(3), 536-552.

“Manager Incentives for Channel Stuffing with Market-based Compensation” Management Science, 2011, 57(2), with Guoming Lai and Lin Nan

“Sharing inventory risk in supply chain: The implication of financial constraint,” Omega, 2009, 37(4), 811-825, with Guoming Lai and Katia Sycara

“Sustaining Long-Term Relationships Using Price-Only Contract,” European Journal of Operational Research, 2014, 233(3), 557-565, with Jiong Sun

“Transfer Pricing and Sourcing Strategies for Multinational Firms,” Production and Operations Management, 2014, forthcoming, with Masha Shunko and Srinagesh Gavirneni

Research on Strategic Consumer Behavior

"Equilibrium in Queues under Unknown Service Rates and Service Value," with Senthil Veeraraghavan, Operations Research, 2014, 62(1), 38-57.

“Signaling Quality via Queues,” Management Science, 2012, 58(5), 876-891, with Uday Rajan and Christine Parlour.

Joining Longer Queues: Information Externalities in Queue Choice,” Manufacturing & Service Operations Management, 2008, 11, 543-562 (lead article), with Senthil Veeraraghavan (with technical Appendix).

“Herding in Queues with Waiting costs: Rationality and Regret,” forthcoming in Manufacturing & Service Operations Management, 2010, 13(3), 329-346, with Senthil Veeraraghavan

"Signaling Quality with Prices and Queues,” 2013, Working Paper with Senthil Veeraraghavan and Uday Rajan

“Creating Sales with Stock-outs,” 2013, Working Paper with Garrett van Ryzin

“Buy Now and Match Later: The Impact of Posterior Price Matching on Profit with Strategic Consumers,” Manufacturing & Service Operations Management, 2008, 12(1), 33-55 (with Erratum, 12(2), 370), with Guoming Lai and Katia Sycara

“Inferring Quality from Waiting Time: A Laboratory Experiment,” 2014, Working Paper, with Mirko Kremer (under revision for Management Science)

“Strategic Waiting for Consumer-generated Quality Information: Dynamic Pricing of Experience Goods," 2014, Working Paper with Many Yu and Roman Kapucinski (under revision for Management Science)

Grants and Awards

NSF grant (CMMI-1301234): “Collaborative Research: The Positive Role of Queues on Customer Value Perception: Mathematical Models and Laboratory Experiments”, co-PIs: S. Iravani and M. Kremer, award: $71,843 (total award: $425,000).

Finalist for Best Paper Award of the Manufacturing and Services Management journal, 2012 with the paper: “Joining Longer Queues: Information Externalities in Queue Choice” Manufacturing & Service Operations Management, 11(4).

2012 Distinguished Associate Editor Award for Management Science.
2009, 2010 Meritorious Service Award for Management Science.
2008, 2010, 2011, 2012 Meritorious Service Award for Manufacturing & Service Operations Management.

Best Theoretical/Empirical Research Award at the DSI 2008 Annual Meeting for “Buy Now and Match Later: The Impact of Posterior Price Matching on Profit with Strategic Consumers” (with Guoming Lai and Katia Sycara)

Advisor of Guoming Lai, who won the second prize of the MSOM 2008 best student paper competition with “Stock Market Pressure on Inventory Investment and Sales Reporting for Publicly Traded Firms”

Junior Faculty Interest Group paper competition finalist (INFORMS, Seattle 2007) with S. Veeraraghavan for the paper “Joining Longer Queues: Information Externalities in Queue Choice”

 

Professional Service

Senior Editor, Department of Global Operations Strategy, Production and Operations Management (since February 2013)


Associate Editor, Department of Service Operations Engineering, IIE Transactions (since January 2012)


Associate Editor, Department of Operations Management, Management Science (since July 2009)


Associate Editor for the Special Issue on `The Environment’ of Manufacturing Services and Operations Management.


Member of the 2013 POMS Election Committee.


Doctoral Consortium Chair, Production and Operations Management Society Annual Meeting, Denver, May 5, 2013, Atlanta, May 11, 2014.
Local Chair, Production and Operations Management Society Annual Meeting, Chicago, April 20-23, 2012.


Track co-chair, Operations Management and Economic Models, Production and Operations Management Society Annual Meeting, Chicago, April 20-23, 2012.


MSOM Special Interest Group (SIG) chair for Service Management (elected by the members of the MSOM society for 2011-2013).


Referee for Manufacturing Services and Operations Management, Management Science, Operations Research, Production and Operations Management, Theoretical Economics, Games and Economic Behavior, Economic Inquiry.


MSOM sponsored session cluster co-chair, INFORMS Annual Conference in San Diego, 2009
Contributed papers cluster co-chair, INFORMS Annual Conference in Pittsburgh, 2006.


Operations and Marketing for Emerging Markets Invited Session co-chair, INFORMS Annual Conference in Pittsburgh, 2006.


Member of INFORMS and the Manufacturing Services and Operations Management Society.

Seminar Invitations

Judge School of Business, Cambridge University, July 7, 2014

Department of Logistics and Maritime Studies, Polytechnic University of Hong Kong, June 13, 2014

McCombs School of Business, University of Texas, Austin, May 2, 2014

Smith School of Business, University of Maryland, March 7, 2014

Tuck School of Business, Dartmouth College, January 31, 2014

Tuck School of Business, Dartmouth College, September 20, 2013

Naveen Jindal School of Management, University of Texas, Dallas, September 13, 2013

INSEAD, Fontainebleau, France, June 24, 2013

Kellogg School of Management, Northwestern University, May 29, 2013

Johnson Graduate School of Management, Cornell University, March 15, 2013

Ivey School of Business, University of Western Ontario, London, Canada, October 23, 2012

Caroll School of Management, Boston College, Boston, September 20, 2012

Department of Management Science and Engineering, Renmin University of China, Beijing, China, June 22, 2012

Anderson School of Management, University of California, Los Angeles, February 3, 2012

Department of Industrial Engineering and Management, Israel Institute of Technology, Haifa, Israel, January 2, 2012

McDonough School of Business, Georgetown University, December 16, 2011

Wharton School, University of Pennsylvania, September 27, 2011

Stern School of Business, New York University, September 7, 2011

Graduate School of Business, Columbia University, Distinguished IEOR-DRO Seminar Series September 6, 2011

Lundquist College of Business, University of Oregon, April 22, 2011

School of Business and Management, Hong Kong University of Science and Technology, April 8, 2011

The Utah Winter Operations Conference, February 12, 2011

Cox School of Business, Southern Methodist University, September 17, 2010

Kenan-Flagler School of Business, University of North Carolina, September 10, 2010

Desautels Faculty of Management, McGill University, April 30, 2010

The Katz School of Business, University of Pittsburgh, March 24, 2010

Graduate School of Business, Koç University, December 18, 2009

The Krannert School of Business, Purdue University, September 18, 2009

The Department of Industrial Systems and Engineering, University of Minnesota, May 6, 2009

The European School of Management and Technology, Berlin, Germany, May 9, 2009

The London Business School, London, United Kingdom, May 11, 2009

Kellogg School of Management, Northwestern University, January 14, 2009

Ross School of Business, University of Michigan, September 19, 2008

Graduate School of Business, University of Chicago, December 6, 2007

Fuqua School of Business, Duke University, April 13, 2007

Department of Computer Science, California Institute of Technology, December 5, 2007

Graduate School of Business, Columbia University, Distinguished IEOR-DRO Seminar Series October 10, 2006

McCombs School of Business, University of Texas at Austin, March 26, 2004

Anderson School of Management, University of California, Los Angeles, February 13, 2004

Graduate School of Business, University of Chicago, February 28, 2002

Olin School of Business, Washington University in St. Louis, February 24, 2002

Graduate School of Management, University of California, Irvine, February 22, 2002

Department of Business Administration, University of Illinois at Urbana Champaign, February 19, 2002

Graduate School of Industrial Administration, Carnegie Mellon University, February 15, 2002

Smeal School of Business, Penn State University, February 14, 2002

Ivey School of Business, University of Western Ontario (Canada), February 11, 2002

Smith School of Business, University of Maryland, February 8, 2002

Wharton School, University of Pennsylvania, February 6, 2002

Simon School of Business, University of Rochester, January 31, 2002

 

 

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